Customer Service Call Center

The Mission of the Cheboygan Economic Development Group to; ‘Increase and enhance Cheboygan County's economic activity for benefit of all citizens of our county community’, and Objective ‘B’ is Job Creation.

One of the Major Strategies for Job Creation in Cheboygan, MI is the Development of a Customer Service "Call Center" by a major company utilizing such services. These "Call Centers" typically employ 100, 200, and 300 operators, plus hi-tech support and management staff. They provide full time (not seasonal) Employment at significantly higher wage levels than minimum wage and provide Employee benefits such as Health Care Insurance.

With current and expanding U.S. consumer/customer difficulty and frustration with customer service representatives whose offshore speech dialects and accents coupled with a lack of knowledge and understanding of U.S. culture and various regional consumer idiosyncrasy's, make our proposal attractive to any Company seeking to improve both its service delivery and cost burdens:

  • low cost labor,
  • non-union presence,
  • local Governmental tax abatements,
  • Educational communities willingness to shape and offer specialized education and training needed by a Call Center operation,
  • a population of over 250,000 with-in a 50 minute drive on an interstate highway,
  • with no Call Center competing entities with-in 100+ miles,
  • and multiple physical location sites meeting a Call Centers requirements.
  • One floor brick building of 29,000 sq. ft. Click on thumbnail image to view Fact Sheet. -->>
  • In-town one floor brick building of 50,000 sq. ft
  • Industrial park one floor brick building of 26,000 sq. ft
  • Shopping center location with 28,000 sq. ft

Following are declarations of support. Click on an image below to see letter.
For more information, contact Dick at richardbsanford@yahoo.com.


Dick Sanford
Project Leader
View Biography

  • Population
    Employment
    Study

  • County of Cheboygan
    Letter

  • City of Cheboygan
    Letter

  • Cheboygan Area Schools
    Letter

  • North Central Michigan College
    Letter

  • Cheboygan Area Chamber
    Letter

  • Michigan Works
    Letter